Mikaela's Moon

i will never know myself until i do this on my own - linkin park

Wednesday, August 04, 2004

 

Chucks and robots

Instead of watching "Imelda", we watched iRobot last Thursday night. It was great! Will Smith is still, to my opinion, one of THE sexiest guy in the planet. His black leather Chuck Taylor shoes inspired me to FINALLY buy my own pair of chuckies. I didn't get the leather ones, though I did try a pair. The original ones are much more comfortable. So we went shopping the day after watching the movie, feeling confident that my ATM is full...and guess what? After shopping for a pair of shoes and undies, I only had 9oo pesos left to spend till the next pay day. Godd luck to me...

The movie was cool. I really love, love and love Will Smith's car. Sooooooo cool. But the concept of robots taking over the world (ala Matrix) really scares the shit out of me. If I'm still alive when robots become a household appliance, I am not going to get one. So many things can go wrong with machines, and I wouldn't risk the safety of my family just for the convenience of it.

Things at work are not going well. My team's QA scores are so disappointing, it's depressing to even talk about. The main reason for our low QA scores is our QA analyst for the month. If he's the QA analyst, don't expect to pass...

On a positive note, I am now a regular employee. Woohoo! Extra pay!

Another negative thing at work. Agents with stats that stink are gonna be separated from the rest of the team. A total of 18 agents will be taken out (like thorns...hehe), and they will be closely monitored by 2 supervisors and several members of the Strike Team (Level 2 agents or Tier2). Agents will be there for 2 weeks, and if their stats improve (AHT and QA scores...sorry for the terms to those who are not call center agents), they will go back to their ordinary schedules. Those 18 agents will be on the 10pm-7am Sat Sun rest day sked...sigh. I can feel that I am one of those agents. Godd luck to me. Hopefully, I will get the morning shift on our next sked shift, which is on Aug 15. Sigh. I chose the 7am-4pm sked. Praying that I get it...I've been on the graveyard shift for 6 months. I WANT TO BE NORMAL!!!

So now my break is over and I need to go back to my beloved EarthLink customers. NOT!

Farewell...

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