Mikaela's Moon

...since I was promoted to Quality Assurance Coordinator. I have completely forgotten about it.

So far, it has been one hell of a rollercoaster ride. My eyes were opened to this whole new world of management, leadership, friendship, work politics and professionalism. Big words huh? Not really. It all sums up to me being more mature about dealing with other people around me and being more serious about my job.

It took a lot of effort for me to slow down, especially during those months that I was the only QA in the account. I needed to do so many things, wanted to improve on so many things, but I could only do so much alone. I really wanted to help the agents because I used to be one and I know how challenging it is for them.

The transition of becoming a QA from an agent was hard. I'm the type of person who likes to express feelings and be open about stuff. It was hard for me to shut up and not discuss things to my friends who were agents in the account. I couldn't tell them issues that the management was having.

The biggest effort for me to do was to control my temper. I'm very transparent, and I had to practice being more discreet and calm. There are times when I would really get angry at other officers or the agents, and I had to be calm and professional and discreet. It took me months, and now I just laugh about it.

Politics is something that it is still a mystery to me. I don't know why some issues have to be such a big deals. I hate it when people accuse others of something they don't even understand. Again, I had to make sure I did the right thing, keep a straight face, and be professional about it. I mean, hey, why should I be as immature as they are, right? In the words of Myke Doria, our English Specialist, being mature means making your own choices and not following what everyone is doing.

I have so many things to learn, and I'm glad I have mentors and friends and family who are supportive. I hope that a year from now I will be more mature and more professional in my line of work.

"My grandfather once told me that there are two kinds of people: those who work and those who take the credit. He told me to try to be in the first group; there was less competition there." ~ Indira Ghandi

This is how I feel now.

I am happy with my life as a married woman. We have our ups and downs, but we work things out. We are two very different people, but we always try to find a way to compromise our differences. I know that he is "the one". I'm looking forward to starting a family with him. He has helped me become more confident in everything that I do. I started to appreciate myself more since I met him. I have so much to be thankful for.

I love my work. I love the people I work with. I feel that I have learned so much from my mentors (Boss Ed and Aubrey). Thanks for believing in me.

My family is my foundation. I know that we don't get along all the time, but I will always be there if you need me. I understand how hard it is for you now that I am married and I have a life of my own now. But remember I am always grateful for all the things you have done and sacrificed for me.

The friends I have are the best. They are there when I need them. I can't name all of you guys here, but you know who you are. My love goes to you...Nell, Eva, Nicole, Jowl...to name a few.

Thanks for making me feel simply happy.